Connecting the Dots to Streamline the Customer Experience
by May 26th, 2016 | ~ 1 minute read
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After a recent shopping trip to one of my favorite stores, I walked away perplexed by a question asked by the salesperson. I’m a loyal customer of this retailer, and I receive multiple emails a week about the latest sales. And yet, I’m always puzzled when paying for my purchase and I’m asked, “What’s your email […]
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