Adobe

In a different session one of the speakers said there is a fine line between understanding customer sentiment and being creepy. To get insight, you have to monitor what they say, what the do on your site and others’. But you don’t want to go too far and cross that creepy line. In this session […]

I made it to Adobe Summit 2014 and my first session is How to build a social program using Adobe Social. This is a technical session presented by Carmen Sutter, Adobe’s Product Manager for Adobe Social and Greg Greenstreet VP Engineering at Gnip. 550 million tweets were sent in one day. Yet, there is almost […]

Back in March, Adobe launched a new version of its CQ product and I blogged about it a couple of times: Adobe CQ5.5 Sneak Peek Adobe CQ5.5 Now Available At the time of the announcement, Adobe also announced CQ 5.5 Social Communities, but had not yet shipped that feature.  Well, I missed the original shipping […]

Gene Phifer spoke about the trends in what Gartner calls the User Experience Platform (UXP).  The big change from last year appears to be a split in the emerging UXP market into Suite vendors and Lean vendors. Gartner sees many vendors, such as IBM, Microsoft, and Oracle expanding more and more into the Suite side […]